System Requirements

  • AdoptOpenJDK 8 or higher

  • Windows or Linux Server

  • .NET 4 (Connector as Service on Windows Server)

  • PostgreSQL 14.4 or higher for productive environment

  • At least 8 GB dedicated RAM

  • At least 20 GB free disk space

ServiceNow System Requirements

A ServiceNow technical user must exist in the ServiceNow instance. This user’s credentials (username and password) are used to authenticate the ServiceNow agent to the ServiceNow instance. Although it is possible to use an existing admin user, it is recommended to create a dedicated user for the ServiceNow agent.

A guide on how to create a technical user can be found in ServiceNow Quick Start.