Troubleshooting / FAQ

Change Processing does not send deletes

The connector accesses existing content items when detecting changes but does not compute deletions. Please run a complete crawl regularly in order to remove deleted content items from the index.

Unable to access jarfile error (installation on Windows)

This error occurs when the installation path exceeds the maxium Windows path length of 260 characters. Ensure that the full path to bin\connector.bat does not exceed 260 characters.