System Requirements

  • AdoptOpenJDK 8 or higher

  • Windows or Linux Server

  • .NET 4 (Connector as Service on Windows Server)

  • PostgreSQL 14.4 or higher for productive environment

  • At least 8 GB dedicated RAM

  • At least 20 GB free disk space

Zendesk Guide

  • Any registered user can be used in conjunction with an API token.

  • If categories are not defined in some of the crawled languages, the technical user needs to be admin or agent to be able to retrieve the original category.